by Ulises Duenas
The real pitfall here is how bad and unenthusiastic the voice acting is. I was interested that Patton Oswalt and Ron Perlman were in the movie -- Oswalt as the fish man Aesop and Perlman as the villain -- but was shocked by their performances. Perlman in particular sounds monotone, as though he’s reading a phonebook. He has an extensive resume in videogames and animation, so I can only assume his lackluster performance here is because of a lack of direction or knowing that the material wasn’t worth the effort.
Read more...by Christopher Elliot
Annette Johnson thinks the travel industry is taking self-service too far. She's watched airlines drop their phone support and add fees for airport check-ins that use a human agent. Some air carriers are even tearing out their kiosks and prodding passengers into using a phone app at the airport. "It feels like you're being punished if you need a little help," says Johnson, a travel advisor.
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