And the U.S. States With the Rudest Customers Are…

by Christopher Elliott

“For example, Midwesterners have a reputation for being friendly and down-to-earth, but of the four regions, customers from the Midwest rated their customer service reps tougher than anyone else,” he says. “Likewise, Northeasterners have a reputation for being more tough and direct, but customers from this region provided the highest marks for the customer service reps they interacted with.”