arby's

The Rise and Fall of the Sassy Brand on Social Media

Angelo Franco

For approximately four years now, big food brands have enjoyed an almost ubiquitous presence on social media. This is not the run-of-the-mill postings of seasonal promotions and retweets of pictures of syrupy pancakes; rather, food and food chain brands have begun to base their online presence on relatable content and pop culture riffs, using direct interaction with social media users to spread dank memes and savage clapbacks. 

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